FREE DELIVERY within Canada for all orders $100 or over!
All orders $100 or over receive free standard shipping within Canada! For orders under $100, a $9.99 fee will apply at checkout.
This free delivery offer is subject to change at any time. However, all orders processed during a free delivery offer period will be processed in accordance with the offer.
Tip: If you work full-time during business hours, you may wish to provide your work address instead. Please include a business name with all business addresses.
CHANGES TO ORDERS / CANCELLING ORDERS
Please be careful to check all billing and shipping information before an order is placed, as orders are processed quickly and changes are unable to be made once they've been received and accepted. This also includes changing styles, colors and/or sizes. We may be able to cancel or change your order prior to dispatch, but we cannot guarantee this.
To inquire about changes or cancellations, please email our Customer Service team at firstname.lastname@example.org
You will receive your tracking number via email once your order has dispatched. When you input the tracking number into the online tracking system, you will be notified of the delivery ETA. There can occasionally be postal delays that unfortunately, are out of our control. If you have any concerns about your delivery, we suggest that you first contact the postal carrier and cite your tracking reference number.
If you have not received your tracking number or are having any issues with the delivery of your item, please contact our web store at email@example.com
ORDERS RETURNED TO SENDER
Please ensure your delivery information is correct when you process your order. If a delivery attempt is made and is unsuccessful, please be sure to collect your package from the specified Post Office within the nominated time frame. If your orders are returned to us as you have provided incorrect information or did not collect your package before it was returned, you may be charged a fee to have it shipped out again.